June 11, 2020
Dear Valued Dealers,
As of this week, we have started to ship on the bi-weekly delivery schedule you have been accustomed to. New orders are being processed at a three (3) week lead time and painted orders at a five (5) week lead time.
As we ramp up our production over the next few weeks, we will be returning to the pre-COVID-19 lead times on all products. We will keep you advised as these lead times get back to normal.
Remember to check your order confirmation for each order’s ship date.
You can reach any of us directly, Monday – Friday, 9am – 4pm via the following channels:
- By phone at 705-719-4870
- By email, text or phone to your Sales Representative
- By email to our Customer Service Team customerservice@rocksolidsupply.com
- Stonewood Online Community https://community.rocksolidsupply.com/
We appreciate your patience and will continue our efforts to get back to business as normal as quickly as possible.
Sincerely,
Paul Gardner
CEO and President
Rock Solid Supply
June 11, 2020
Dear Valued Dealers,
As of this week, we have started to ship on the bi-weekly delivery schedule you have been accustomed to. New orders are being processed at a three (3) week lead time and painted orders at a five (5) week lead time.
As we ramp up our production over the next few weeks, we will be returning to the pre-COVID-19 lead times on all products. We will keep you advised as these lead times get back to normal.
Remember to check your order confirmation for each order’s ship date.
You can reach any of us directly, Monday – Friday, 9am – 4pm via the following channels:
- By phone at 705-719-4870
- By email, text or phone to your Sales Representative
- By email to our Customer Service Team customerservice@rocksolidsupply.com
- Stonewood Online Community https://community.rocksolidsupply.com/
We appreciate your patience and will continue our efforts to get back to business as normal as quickly as possible.
Sincerely,
Paul Gardner
CEO and President
Rock Solid Supply